TERMS OF SERVICE – R H U D E

SUPPORTED BROWSERS

WE ONLY SUPPORT THE FOLLOWING BROWSERS: MICROSOFT INTERNET EXPLORER 8+ (WINDOWS), APPLE SAFARI 4+ (MAC & WINDOWS) AND FIREFOX 3.5+ (MAC & WINDOWS). PLEASE UPDATE YOUR BROWSER IF YOUR VERSION DOES NOT APPEAR IN THE LIST. IF YOU HAVE ANY PROBLEM USING OUR SHOP WITH A SUPPORTED BROWSER, PLEASE LET US KNOW AT INFO Support@rhude.com.

PAYMENT METHODS

ALL PRICES ARE IN USD. ONLY VISA, MASTERCARD AND PAYPAL ARE ACCEPTED.

SALES

NONE OF OUR PRODUCTS WILL EVER BE ON SALE.

PRIVACY

UNDER NO CIRCUMSTANCES YOUR PERSONAL INFORMATION WILL BE SHARED OR SOLD TO THIRD PARTIES.

SHIPPING & TAXES

PRICES DON’T INCLUDE SHIPPING, TAXES AND DUTIES. THE RECIPIENT OF THE PACKAGE IS RESPONSIBLE FOR ALL DUTIES/TAXES. THESE FEES ARE NOT INCLUDED IN THE PRICE OR SHIPPING/HANDLING CHARGES ON OUR WEBSITE. WE HAVE NO CONTROL OVER THESE CHARGES AND CANNOT PREDICT WHAT THEY MAY BE. IT IS STRONGLY RECOMMENDED TO CHECK WITH YOUR LOCAL AGENCY FOR AN ESTIMATE OF THESE FEES BEFORE PLACING THE ORDER. CUSTOMS POLICIES VARY FROM COUNTRY TO COUNTRY.

ALL PRODUCTS ARE DELIVERED WITH A CONFIRMATION NUMBER THROUGH UPS, EVERYWHERE IN THE WORLD. ORDERS ARE SHIPPED, FROM LOS ANGELES, CA AS SOON AS POSSIBLE, AFTER WE RECEIVE THE PAYMENT. WE DO NOT DELIVER ON WEEKENDS OR HOLIDAYS. IT TAKES 3-5 DAYS TO SHIP.

SIZING

NUMBERED SIZES 1 2 3
UNISEX NAMED SIZES S/M M/L L/XL
AMERICAN LADIES 6 8 10
AMERICAN GENTLEMEN 36 38 40
BRITISH LADIES 10 12 14
BRITISH GENTLEMEN X X X
ITALY LADIES/GENTLEMEN 42 44 46
FRANCE LADIES 38 40 42
FOR BIGGER SIZING PLEASE EMAIL INFO Support@rhude.comAND IT’LL INCLUDED AS A CUSTOM ORDER WITH AN EXTRA FEE.

COUNTRY OF MANUFACTURE

ALL CLOTHES ARE MADE IN THE USA. FOR MORE INFORMATION, PLEASE CONTACT INFO Support@RHUDE.COM

RETURNS, CANCELLATION, REFUNDS AND EXCHANGES

WE WILL NOT RETURN EXCHANGE OR REFUND AN ITEM UNLESS IT IS DEFECTIVE. IF THE ITEM RECEIVED IS DAMAGED, WE ASK THAT YOU PROVIDE US AN EMAIL THAT INCLUDES A PICTURE OF THE DEFECTIVE ITEM (CLEARLY SHOWING THE DEFECT) WHERE INDICATED IN THE FORM WITHIN 5 BUSINESS DAYS FROM THE DATE OF DELIVERY. WE WILL THEN DETERMINE IF THE CLIENT IS ELIGIBLE FOR AN EXCHANGE BY RESPONDING TO THE EMAIL WITHIN 48 BUSINESS HOURS WITH A RETURN CONFIRMATION NUMBER. THE ITEM MUST BE UNWORN WITH ALL ITS ORIGINAL TAGS. WE ARE NOT RESPONSIBLE FOR RETURN SHIPPING COSTS OR DUTY FEES. UPON RECEPTION, INSPECTION AND QUALIFICATION OF THE RETURN, WE WILL PROCESS THE EXCHANGE. A CONFIRMATION EMAIL WILL BE SENT TO YOU ONCE THE REPLACEMENT ITEM IS SHIPPED. ONCE AN ORDER IS PLACED AND PROCESSED, NO CHANGES CAN BE MADE TO THAT ORDER.

ONCE WE HAVE SENT YOU A CONFIRMATION EMAIL FOR THE EXCHANGE, SEND YOUR DEFECTIVE ITEM BACK TO: RHUDE 21021 VANOWEN ST C103 CANOGA PARK, CA 91303

AN ORDER CANNOT BE CANCELLED. IF FOR ANY REASON WE ARE FORCED TO REFUND A CANCELLED ORDER OR ITEM. WE WILL KEEP PROCESSING FEES OF AT LEAST 60%.